Return Policy The customer has the right to return the order within 3 days of receiving it by contacting WhatsApp number of the store. Delivery/shipping costs are borne by the customer. Products must be in their original condition. Products not eligible for return are underwear and health products after opening. The store has the right to refuse the return request if the products are not in their original condition. After verifying the safety of the products, the amount will be refunded to the customer. If the order was made using a coupon, the discount percentage of the coupon will be deducted from the refunded amount. If the order qualifies for free delivery and the discounted product value is deducted, and the order does not reach the minimum for free delivery, the delivery cost will be deducted from the refunded amount. Exchange Policy The customer has the right to exchange products within 7 days of receiving the order by contacting WhatsApp number of the store. Delivery/shipping costs are borne by the customer. Products must be in their original condition. Products not eligible for exchange are underwear and health products after opening. The store has the right to refuse the exchange request if the products are not in their original condition.